Zhytomyr Energo is the official mobile application from JSC Zhytomyrblenergo and LLC ZHOEK.
After downloading and registering in our mobile application, the following functions will be available to each subscriber:
- Control of an unlimited number of personal accounts
- Control of the transmitted indicators of Zhytomyroblenergo meters
- Transmission of Zhytomyroblenergo meter readings online
- Monitoring of ZHOEK charges
- Payment for electricity supply services online
How to register in the Zhytomyr Energo mobile application?
Unlike the personal account of Zhytomyr Energo or ZHOEK, registration in the mobile application of Zhytomyr Energo takes no more than two minutes of your time.
All you need is:
-Install our mobile application
-Indicate and confirm your contact phone number
- Come up with a password
-Indicate your email address
How to add your personal account number?
1. Find your personal account number on your electricity bill from ZHOEK.
2. Enter your personal account number in the menu for adding a personal account and your last name.
Done! Your personal account number has been successfully added. Now you can transfer meter readings, see the history of charges and indicators, as well as pay for light directly in the application.
How to pay for Zhytomyr Energy electricity using the Zhytomyr Energo mobile application?
1. Go to the "Payment" menu
2. Enter the amount of your payment.
3. Go to the next menu and enter your bank card data required by the system
Done! Your payment has been successfully completed and your debt amount will be instantly updated!
Benefits:
1) When paying in our mobile application, funds are credited to the account of ZHOEK LLC 4 times faster than when paying at bank cash registers and mobile applications!
2) You can use the card of any Ukrainian bank to pay in the mobile application!
Frequently asked questions
I cannot add a personal account number. What shall I do?
Write to our technical support service in the mobile application or to our email: [email protected]. We will help you add your personal account number to your account in the Zhytomyroblenergo mobile application.
I cant make a payment in the mobile application. What should I do?
Write to our technical support service in the mobile application or to our email: [email protected]. We will provide you with assistance in solving problems with payment for light within 60 minutes.
How to view the history of my meter readings?
Go to the menu "Enter Zhytomyroblenergo indicators". Under the score entry menu, your score history will be displayed.
When do you need to transfer meter readings?
According to the current rules, the transmitted indicators with dates two days before the end of the month and 3 days after are equal to the indicators at the end of the month. That is, the transferred indicators with dates:
30.12.2020
01.01.2021
02.01.2021
03.01.2021
Postponed to 12/31/2020
Paying for electricity online is the best office of a resident of Zhytomyr for paying for energy supply services and transferring meter readings online, where there is integration of such systems as the personal office of Zhytomyr Energy and the personal office of ZHOEK.